Producer Development Series - Class 3 - Psychology of Client Relationships and Effective Communication Strategies


Hour 7 – Understanding People and Why It’s Important

Learning and Social Styles, yours and your prospect’s
Reading body language

Hour 8 – Working with People

Mirroring, How to do it and how not to do it
Building Relationships
Active listening
5 Key Principles of Sales

Hour 9 – Relationship Building and Why It’s Important

What matters to Personal Lines & Commercial Lines prospects
4 Primary Reasons People Choose their Insurance Company and Agent
Questions Agents can ask to uncover those reasons