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Webcast

E&O Risk Management: Agency E&O Exposures and Defenses


Total Credits: 3 including 3 CE Credit

Average Rating:
   778
Category:
Errors and Omissions |  E&O Risk Management courses approved through Allianz and Westport - CE Options
Faculty:
Christopher Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA |  Mallory Cornell, MBA
Course Levels:
All Levels
Duration:
3 Hours 15 mins
License:
Access for 30 day(s) after program date.

Dates



Description

Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O claims and allegations and also the rewards an agency could earn for strong internal practices and good customer service. It is important to raise awareness of where E&O vulnerabilities exist and take the time to develop strong habits among agency personnel. This seminar will utilize claim statistics, case studies, storytelling, risk assessments and questionnaires to provide an engaging environment for participants to learn in.

In order to meet the 3-hour requirement, the following individual modules are included in this course:

  • Agency Defenses: Documentation
  • E&O Exposures When Using Social Media
  • Limiting Exposures to Data Breaches
  • E&O Considerations of Agency Operations

Course Materials

Faculty

Christopher Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA's Profile

Christopher Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA Related seminars and products

Independent Insurance Agents and Brokers of America Virtual University


Christopher J. Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS, joined the insurance industry in 1990. He is Executive Director Risk Management and Education for the Independent Insurance Agents and Brokers of America (Big "I") Virtual University. His current duties involve researching, writing, and teaching property and casualty insurance coverages and concepts to Big "I" members and others in the insurance industry.

During his career, Boggs has authored more than 1,000 insurance and risk management-related articles on a wide range of topics as diverse as Credit Default Swaps, the MCS-90, and enterprise risk management. In addition to this, Boggs has written 15 insurance and risk management books:

  • "The Insurance Professional's Practical Guide to Workers' Compensation: From History through Audit," now in its second edition;
  • "Business Income Insurance Demystified: The Simplified Guide to Time Element Coverages," now in its third edition;
  • "Property and Casualty Insurance Concepts Simplified: The Ultimate 'How to' Insurance Guide for Agents, Brokers, Underwriters and Adjusters;"
  • "Wow! I Never Knew That! 12 of the Most Misunderstood and Misused P&C Coverages, Concepts and Exclusions;"
  • "Insurance, Risk & Risk Management! The Insurance Professional's Guide to Risk Management and Insurance;"
  • "Workers' Compensation: How You Can Effectively Answer Your Clients 12 Most Commonly Asked Questions;"
  • "Glossary of Insurance Terms;"
  • "Choosing the Best Risk Financing Option;"
  • "Writing Property and Liability Coverage for Condos;"
  • "The Truth about Enterprise Risk Management;"
  • "The Experience Mod Worksheet;"
  • "What has ISO Done to us Now?"
  • "Cancellations, Non-Renewals & Conditional Renewals: THE Insurance Professional's Guide to Statutory Insurance Carrier Notification Requirements for All 50 States!"
  • Workers' Comp: Practical Answers to the Most Common Workers' Comp Questions
  • Homeowners' Coverage: Managing Your Clients' Most Valuable Asset

Boggs is a regular speaker at industry events, speaking for groups such as the National Association of Mutual Insurance Companies (NAMIC), the National Society of Insurance Premium Auditors (NSIPA), the American Association of Managing General Agents (AAMGA), the Institute of Work Comp Professionals (IWCP), and the CPCU Society.

A graduate of Liberty University with a bachelor's degree in Journalism, Boggs' background includes work as a risk management consultant, loss control representative, producer, claims manager, and quality assurance specialist.


Mallory Cornell, MBA's Profile

Mallory Cornell, MBA Related seminars and products

Vice President

Vice President of the Independent Insurance Agents of Wisconsin


Mallory is the Vice President of the Independent Insurance Agents of Wisconsin. Joining the team in 2017, Mallory actively pursues building agency tools for agents in Wisconsin and across the United States. She views creating operational resources for independent agents as both a passion and privilege.  Through innovative new practices, Mallory identifies key risks and mitigation plans in a tailored fashion to meet the needs of agencies of all sizes. 

Mallory enjoys facilitating the E&O Risk Management courses and is an approved auditor for Swiss Re Corporate Solutions. Mallory conducts Operational Improvement Review audits and E&O Website reviews both in-person as well as virtually for agents across the United States. She serves as the staff liaison for the Young Agents at the Independent Insurance Agents of Wisconsin and was recognized in 2020 as the Staff Liaison of the Year.

Mallory holds a Master’s degree in Business Administration from the University of Wisconsin-Whitewater. Prior to joining IIAW, she worked for seven years within the global risk management space at Kimberly-Clark Corporation in Neenah, WI. 


Dates

Fri, Dec 09, 2022 - 08:00am to 11:19am CST
Mon, Dec 12, 2022 - 11:00am to 02:19pm CST
Tue, Dec 27, 2022 - 12:00pm to 03:19pm CST
Thu, Jan 12, 2023 - 03:00pm to 06:19pm CST
Wed, Jan 25, 2023 - 09:00am to 12:19pm CST
Thu, Feb 09, 2023 - 11:00am to 02:19pm CST
Fri, Feb 24, 2023 - 01:00pm to 04:19pm CST
Thu, Mar 02, 2023 - 03:00pm to 06:19pm CST
Tue, Mar 21, 2023 - 09:00am to 12:19pm CDT
Fri, Apr 14, 2023 - 11:00am to 02:19pm CDT
Thu, Apr 27, 2023 - 01:00pm to 04:19pm CDT
Mon, May 08, 2023 - 03:00pm to 06:19pm CDT
Wed, May 24, 2023 - 09:00am to 12:19pm CDT
Tue, Jun 13, 2023 - 11:00am to 02:19pm CDT
Mon, Jun 26, 2023 - 01:00pm to 04:19pm CDT
Fri, Jul 14, 2023 - 03:00pm to 06:19pm CDT
Thu, Jul 27, 2023 - 09:00am to 12:19pm CDT
Tue, Aug 15, 2023 - 11:00am to 02:19pm CDT
Thu, Aug 31, 2023 - 01:00pm to 04:19pm CDT
Fri, Sep 08, 2023 - 03:00pm to 06:19pm CDT
Mon, Sep 25, 2023 - 09:00am to 12:19pm CDT
Wed, Oct 04, 2023 - 11:00am to 02:19pm CDT
Fri, Oct 20, 2023 - 01:00pm to 04:19pm CDT
Thu, Nov 09, 2023 - 03:00pm to 06:19pm CST
Tue, Nov 28, 2023 - 09:00am to 12:19pm CST
Tue, Dec 05, 2023 - 11:00am to 02:19pm CST
Wed, Dec 20, 2023 - 01:00pm to 04:19pm CST

Promo Video

Reviews

5
4
3
2
1

Overall:      4.8

Total Reviews: 778

Comments

Mary T

"This was a well moderated course, and the content was very insightful."

Sandy B - lake city, South Carolina

"Very interesting and kept my attention"

RICK R - SUPERIOR , Wisconsin

"The presenters were very eloquent, relaxed, and knew their stuff. Very enjoyable!"

Ashlyn S - MORGAN CITY, Louisiana

" "

Christopher R - Morgan City, Louisiana

"I have attended presentations by both of the presenters. They are both very informative and do a great job keeping the audience engaged despite the sometimes mundane information. You can see that they are both passionate about their areas of expertise."

Andy S - Atlanta, Georgia

"Well done and not dry!"

Robert R

"Very informative!"

Cadida (Nina) M

" "

LILIANA H - BOSSIER CITY, Louisiana

"GREAT INFORMATION! "

Heather M - Luling, Texas

"Having two speakers made it more engaging."

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